Getting People Together to Help Themselves

Membership

Q: How much does it cost?

A: Membership of the Senior Management Network costs only £15.00 per year.

Q: I've forgotten my password

A: No problem. On the home page of our website where you login there is a link for anyone who has forgotten their password. Click on this link and then you need to enter your Username (email address), in the form. Your password will then be emailed to your email address.

Q: I need to change my Username

A: This may happen if you've changed jobs and you no longer have the same email address. Login to the website using your current Username and then using the "contact" page you can request a change of Username .

Q: How do I unsubscribe from the Senior Management Network?

A: Contact us by email, via the contact link at the bottom of the page, and we will terminate your subscription and remove your details from the database.

Q: How do I join?

A: On our home page where you see a box entitled "NOT REGISTERED?", you can click on the link below the title and go through the simple registration procedure.

Q: How do I pay for membership?

A: Payment is made online at the end of the registration process. Payment can be made by credit or debit card via a secure payment page. No other payment mechanisms are available.

Q: How do I get the best out of the network and other people interested in me?

A: It is simple. It is all about how you present your personal value to others through the information you put into the Short Job Description, Full Job Description and Interests entries. Use key words so that the Search facility will find YOU more easily.

Things to think about are:

• Concentrate on what you do well that others value
• Think about what others would want from you
• Make clear the experience and knowledge you have which can help, rather than just re-iterating what you do.
• It is not just about you, it is also the contacts that you have which may be useful in helping others
• Interests, especially in the advancement of your profession can help.
• Finally, make yourself sound interesting. That will help to attract people to contact YOU.

Notice Board

Q: What type of message can I put on the Notice Board?

A: The idea is to either advertise your skills or knowledge to others, or to detail a particular skill or knowledge that you are looking for in another member. You may want to advertise an event that you are organising or that you think may be of interest to other members.

Q: How can I have my notice removed from the notice board?

A: Send us an email via the contact link at the bottom of the page and detail exactly what you would like us to do. If you have more than one current notice then make sure that you correctly identify the notice in order to ensure that the correct one is removed.

Q: I object to a notice put on the notice board by another member, can I have it removed?

A: We will investigate your objection and temporarily suspend the notice during our investigation. If we agree with your grounds for objection then the notice will be permanently removed.

Member Search

Q: My search is returning very few or no results.

A: When filling in the search criteria, fill in less options and widen the scope so you increase the chance of retrieving more members details.

Q: I have sent a message to a member but I haven't received a reply from them.

A: There is no guarantee that a member will reply to you and there are any number of reasons why they may not do so. You may of course try sending them another message and perhaps elaborate on your reason for making contact in order to encourage them to reply.